Frequently Asked Questions
Everything you need to know about our premium teas and your shopping experience.
How should I store my tea to maintain its freshness?
To preserve the delicate flavors and aromas, we recommend storing your tea in a cool, dry, and dark place away from strong odors. Our signature airtight tins are designed specifically to protect the tea from light and moisture.
Are your tea bags compostable and plastic-free?
Yes, our signature round tea bags are made from unbleached paper and are completely free of staples, strings, and plastic. They are fully compostable and environmentally friendly.
How long will it take for my order to arrive?
Most orders are processed within 24-48 hours. Standard shipping typically takes 3-7 business days within the United States. You will receive a tracking number via email as soon as your order ships.
Do you offer international shipping?
Currently, we ship to addresses within the United States, U.S. Territories, and Canada. We are working on expanding our reach to more Citizens of the Republic worldwide in the near future.
What is your return policy for food products?
Your satisfaction is our priority. If you are not completely satisfied with your tea, please contact us within 30 days of purchase for a replacement or a full refund, excluding shipping costs.
Are your teas organic and non-GMO?
We offer a wide selection of Certified Organic and Non-GMO Project Verified teas. You can easily filter for these certifications on our product pages to find the perfect blend for your lifestyle.